Ondrej Žilinec – IT Blog

Problem: There is a known error in Exchange 2013/2016 when you migrate user’s mailbox. After the migration is done use cannot access her new mailbox. It is possible after some time (max 15 minutes).

Cause: This is caused by outdated data cached by Autodiscover process on Exchange server. It’s called MSExchangeAutodiscoverAppPool.

Solution: You need to set application pool responsible for creation autodiscover XML file to recycle more often. You can do Recycle manually from IIS console after migration is done:

Or you can configure automatic recycling on specific condition. I most of the time configure Recycling on every minute. When all users are migrated I disable this rule:

Have a nice day,

This days I was installing one Exchange 2007 server into existing Exchange organization (two other Exchange 2007 servers). I enabled one new server all features which Exchange 2007 brings to clients: Outlook Anywhere, Autodiscover, ActiveSync. After couple days we discovered that by this setting not only local users were affected, but all clients connecting into Exchange Organization (also those connecting to two old servers).

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