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Acer notebooks and IP 192.168.0.10

Our customer bought Acer notebooks and he started to have problem with management server 🙂 Management server has IP address 192.168.0.10. When I checked ARP responses other server using WireShark I found out that there are 10 ARP records for IP address 192.168.0.10. So there were IP conflicts.

WireShark ARP conflict

Customer has IP range 192.168.0.0/23 and management server has IP 192.168.0.10. Problem is that this stupid Acer Notebooks have same IP address 192.168.0.10 for their ASF and it’s enabled by default.

You can disable/configure ASF using BIOS:

  1. Go to BIOS -> Advanced -> Integrated Peripherals
  2. Set “ASF” to Disabled
  3. Save BIOS settings and restart PC

Have a nice day and don’t buy Acer 😀

 

  1. PeterP
    March 14th, 2015 at 10:04 | #1

    Ondrej, you wrote: “I found out that there are 10 ARP records for IP address 192.168.0.10.” Did you see 10 ARP records simultaneously on a single server, in its single ARP cache? I find that odd.

  2. March 16th, 2015 at 08:57 | #2

    @PeterP
    Hello Peter 🙂 Yes, you are rigth. I used WireShark 🙂

  3. marcelo
    June 4th, 2015 at 04:16 | #3

    We have a number of desktop acer with the same issue but the ASF option is not in the BIOS.
    Really weird.

  4. June 17th, 2015 at 18:27 | #4

    Are you having this problem or not?

  5. Jim
    January 22nd, 2016 at 22:12 | #5

    It’s now called Dash by Acer I think. Disabling it fixed our issues.

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