Home > Security, Windows > TrendMicro Worry-Free Business Security debug logs

TrendMicro Worry-Free Business Security debug logs

Problem

Today I was at one customer which recently installed TrendMicro Worry-Free Business Security solution. It’s firewall and anti-* product. Today I noticed there is no free space on C:\ disk. Trend Micro ate 19 GB! The biggest portion of space was located at C:\Program Files\Trend Micro\Security Server\PCCSRV\Log. There were files called ofcdebug-*.log which were about 150 MB of size and there was lots of them. And there new comming and comming 🙂

Solution

Those file are debugging log files. There is really weird way to disable them. In management website you need to click on little small letter “M” in the logo:

TrendMicro Worry-Free

New window appears where you can enable/disable debug logs:

TrendMicro Debuging Log

This is really weird way to set logging by looking for some small letter “M” 🙂

More about it on official site.

  1. alig0r
    April 1st, 2014 at 16:38 | #1

    Hi Man,

    thank you so much for this tip, one customer’s server had regurlarly C:\ Space issues because of those logs activated a few years ago for troubleshooting.

    Effectively, really weird way of disabling it but finally really practical and easy way to do it ;).

    We can call thaht an egg ^^

    Best regards.

    Alig0r

  2. April 1st, 2014 at 18:41 | #2

    @alig0r
    I’m happy I could help.

  1. No trackbacks yet.